Lunar New Year Holiday Notification
From Jan.21st to Jan.27th (PDT) is Lunar New Year Holidays, shipments and message reply will delay during the holidays. Online self-service shopping remains available.
1. CN warehouse: Shipment of Orders placed during Jan.19th to Jan.27th (PDT) will delay. Shipments will be shipped out after the holiday (Jan. 28th PDT).
2. Overseas warehouses (US/CA/DE/UK): Order handling time will be extended by 3-5 days.
3. Facebook Messenger support & E-mail support will delay. Messages handling time will be extended by 3-5 days.
Thank you for your support and understanding!
In order to confirm the issues you met and solve the issues faster, the email with a video can really help us, so please send us a video if you can.