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Dear customer,

Our support team will be observing the Labor Day holiday from May 1 to May 5 (Beijing Time) (Apr 30, 6AM to May 5 PST).

During this period:

  • Customer service responses (emails, tickets) will be delayed in reply. Full service and normal operations will resume on May 6.
  • Self-service shopping on our website remains fully functional – you can browse, place orders, make payments, and track shipments as usual.

Thank you for your patience and understanding.